Privacy Policy

1. Introduction
   Paramount DRC (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information. This policy outlines how we collect, use, disclose, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Definitions
   Personal Information: Information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person.
   Processing: Any operation or activity concerning personal information, including collection, receipt, recording, organization, storage, updating, retrieval, dissemination, or deletion.
   Data Subject: The person to whom personal information relates.
   Responsible Party: Paramount DRC, which determines the purpose of and means for processing personal information.
3. Scope
   This policy applies to all personal information processed by Paramount DRC through our website, services, and interactions with customers, employees, and third parties.
4. Collection of Personal Information
   We collect personal information directly from data subjects or third parties for specific, explicitly defined, and lawful purposes. The types of personal information we may collect include:

Contact details (name, email address, phone number)
Identification information (ID or passport number)
Financial information (bank account details)
Employment details (job title, company name)
Usage data (browsing history, IP address)

5. Purpose of Processing Personal Information
   Personal information is processed for the following purposes:

Providing services and products to our clients
Responding to inquiries and customer support requests
Managing and improving our website and services
Complying with legal and regulatory obligations
Conducting marketing and promotional activities (with consent)

6. Lawful Basis for Processing
   We process personal information based on one or more of the following lawful grounds:

The data subject’s consent
The necessity for the performance of a contract
Compliance with a legal obligation
The legitimate interests of Paramount DRC, provided such interests are not overridden by the data subject’s rights

7. Disclosure of Personal Information
   We may disclose personal information to third parties, including:

Service providers who assist us in our business operations
Regulatory and governmental authorities, where required by law
Third parties involved in the sale, merger, or reorganization of our business
We ensure that these third parties are bound by confidentiality and data protection obligations consistent with POPIA.

8. Data Subject Rights
   Data subjects have the following rights regarding their personal information:

Access: The right to request access to their personal information.
Correction: The right to request the correction of inaccurate or incomplete personal information.
Deletion: The right to request the deletion of personal information under certain circumstances.
Objection: The right to object to the processing of personal information based on legitimate interests.
Withdrawal of Consent: The right to withdraw consent at any time, where processing is based on consent.
Requests to exercise these rights should be directed to our Information Officer at [contact email].

9. Security of Personal Information
   We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
10. Retention of Personal Information
    We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. After this period, personal information is securely deleted or anonymized.
11. Changes to This Policy
    We may update this policy from time to time to reflect changes in our practices and legal requirements. The updated policy will be posted on our website, and we will notify data subjects of significant changes.
12. Contact Information
    For any questions or concerns regarding this policy or our data protection practices, please contact us at:

Email: info@paramountdrc.com
Phone: Switchboard +243 826 513 247, French +243 974 214 049, English +243 974 564 183